Skip to main content
Requesty bills from a prepaid USD balance: every request deducts its cost from your organization’s balance, and a request is rejected with a 402 error once the balance runs out. Manage everything from Billing settings in the Console.
Billing is admin only. See RBAC for the role breakdown.

​
Topping up

Open Billing settings and choose Top up. Pick an amount in USD credits, a payment method, and a currency. A 5% service fee is added to every top-up, so a $100 top-up costs $105 and credits $100 to your balance. UPI top-ups are limited to ₹100,000 per payment, including the service fee. Your balance is always held in USD credits. When you pay in another currency, checkout shows the exchange rate (1 USD = the converted amount) and the converted base, fee, and total before you pay; the displayed rate already includes currency conversion costs. Cards are processed by Stripe. Requesty stores only a reference to the payment method, never the card details.

​
Auto top-up

Auto top-up keeps your balance above a floor you choose. In the top-up dialog, enable Auto top-up and set:
  • Threshold: the USD balance that triggers a charge
  • Top-up amount: the USD amount charged each time
When your balance falls below the threshold, Requesty charges your saved payment method for the top-up amount plus the 5% service fee and credits the USD amount to your balance. The charge is made in your card’s currency when it is one of USD, GBP, EUR, JPY, or CNY; cards in other currencies are charged in USD. Only one top-up runs at a time, and repeated triggers within a short window do not double-charge. If the card keeps declining, auto top-up stops trying until a charge succeeds or you set it up again. Disable auto top-up at any time from the same dialog.
Your balance is also your in-flight request limit: the limit is your balance multiplied by your tier’s multiplier. An auto top-up threshold keeps that limit stable, so set the threshold so that threshold times your multiplier covers your peak concurrency.
Pair auto top-up with a low-balance alert if you want a notification when the balance still drops below a level you care about.

​
Billing history

The billing page lists every payment for the organization: the USD credits added, any gift or promotion bonus, the service fee, the total charged, the charge currency, and the status. In-flight charges appear as Pending until the payment completes; completed charges show Paid.

​
Billing details

Prepaid organizations manage the details printed on their invoices and receipts in the Billing details section of the billing page. Choose Add billing details (or Edit) and set:
  • Company or billing name
  • Invoice email: invoices and receipts are emailed to this address
  • Address: country, address lines, postal code, city, and optional state or region
  • VAT / Tax ID (optional): shown with its verification status, such as Verified or Verification pending. Clear the field to remove it.
The top-up dialog shows an Invoice to summary of these details with a shortcut to edit them. When details are saved, checkout uses them instead of asking again; without them, you can still enter them at checkout. Changes apply to future top-ups and auto top-ups; invoices already issued do not change.

​
Invoices

Turn on Invoices in billing settings and each charge generates a Stripe invoice with your organization’s invoice name, address, and tax ID, taken from your billing details. For a past card payment that has no invoice, open its row in billing history and choose View or Download: Requesty creates the invoice retrospectively and downloads it.

​
Post-paid organizations

By agreement with Requesty, an organization can run post-paid instead of prepaid: traffic keeps flowing while the balance is negative and usage is settled separately. Post-paid status is set by Requesty and cannot be enabled from the API. Contact [email protected] to switch.

​
Errors

Last modified on October 19, 2026