Historical Data

Overview

Transform your historical conversations into a strategic asset with Requesty. Our platform now offers specialized integration for historical data from Crisp and Intercom, along with other sources. Dive into the depths of your past interactions and uncover invaluable insights to shape your future strategies.

Seamless Data Uploads from Multiple Sources

  • Versatile Data Formats: Whether it's JSON, CSV, or direct API feeds, we handle various data formats from Crisp, Intercom, and other platforms.

  • Smart Data Transformation: Our system intelligently adapts your historical data, regardless of its format, to integrate smoothly into Requesty's analytics.

  • Key Data Elements Processed:

    • Author Types: User, operator, bot, AI, admin, and more.

    • Message Content: Every interaction detail is captured.

    • Timestamps: Precise timing for each communication.

    • Message Type: Identifies the nature of the message (text, SMS, etc.).

    • Conversation ID: Connects messages to their respective threads.

Special Historical Backfill Offers

  • One Month Free for Crisp and Intercom: Kickstart your journey with a complimentary one-month historical backfill from Crisp and Intercom, and see the difference in your strategic planning.

Tailored Data Integration

  • Customizable Solutions: We work with you to accommodate unique data requirements and ensure comprehensive analysis.

  • Guaranteed Data Security: Your historical data is treated with the highest level of confidentiality and security, in full compliance with data protection standards.

Unlock the Potential of Your Past Interactions

Leverage the power of Requesty to turn your historical Crisp and Intercom data into a treasure trove of insights. Understand past trends, customer behaviors, and conversation patterns to inform and enhance your future business decisions.

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